Customers Service

Payments

The payment methods accepted on the Pierre Mantoux site are:

- Credit Card
- Paypal

Payments are charged at the time of purchase. Like all personal data, the transfer of information relating to the Buyer’s credit card is also protected (using SSL – Secure Socket Layer technology). For more information please consult terms and conditions of sale area.

Shipping

For purchases on the pierremantoux.com online store, there is no minimum order.

The goods ordered on www.pierremantoux.com can be shipped to:

- ITALY
  - Delivery times in the case of standard shipping are 2-3 working days.
  - The shipment is made by Bartolini courier.
  - The shipping cost is € 4.90
- EUROPE area 1
  - Covers Austria, Germany, Belgium, France, Holland, Great Britain, Denmark.
  - Delivery times in the case of standard shipping are 5-7 working days.
  - The shipment is made by DHL courier.
  - Shipping cost is € 7.90
- EUROPE 2
  - Covers Spain, Sweden, the Czech Republic, Slovakia, Slovenia, Romania, Bulgaria, Croatia.
  - Delivery times in the case of standard shipping are 5-7 working days.
  - The shipment is made by DHL courier.
  - Shipping cost is 15,90€

- EUROPE 3
  - Covers Greece, Portugal, Estonia, Latvia, Lithuania, Poland, Hungary, Switzerland, Ireland, Finland.
  - Delivery times in the case of standard shipping are 5-7 working days.
  - The shipment is made by DHL courier.
  - Shipping cost is 28,90€

Free shipping for orders over € 49 For Italy, Zone EU1 and Zone EU2; 199 € for Zone EU3.

Returns

If a product does not go well or is not to your liking, you can make a free return within 14 days of receiving the delivery.

Return of Masks: for hygienic reasons, our Masks will be returned only if they are accompanied by an intact security seal.

Return instructions:

- Check that your product is compliant with the return. Terms and conditions.
- Start the return procedure by sending an email to sales@pierremantoux.com containing the information for the return such as the order number and the reasons for the return.
- Receive instructions for sending the product which must be send to Pierre Mantoux – Via Buonarroti 1 – 20054 Segrate, Italy.
- Wait for the return to be successful and receive your money back.

money back credit:
We will credit the amount to your current account, PayPal account and / or your credit card depending on the payment method you have chosen at the time of the order.

Sizes guide

SIZES	EU/D	I	F
0/XS	34/65	40	36/75
1/S	36/70	42	38/80
2/M	38/75	44	40/85
3/L	40/80	46	42/90
4/XL	42/85	48	44/95
5/XXL	44/90	50	46/100

Customers Service